Privacy Policy

On May 25, 2018, the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, came into force across the EU.

We want the users of this website to be properly informed, so in the sections below we explain in detail what data we collect from you, how we use it, for what purposes, and what your rights are in this context.

SC VIVALIV GO SRL is committed to protecting your privacy. Contact us at office@vivaliv.ro if you have any questions or concerns about the use of your personal data, and we will be glad to help.

By using this website and/or our services, you agree to the processing of your personal data as described in this privacy policy.

Contents

1. Definitions used
2. Data protection principles
3. Your rights regarding the use of your personal data
4. What personal data we collect
5. How we use your personal data
6. Who else has access to your personal data
7. Securing your data
8. Cookie information
9. Supervisory Authority – Contact information
10. Definitions

Personal data – any information relating to an identified or identifiable natural person.

Processing – any operation or set of operations performed on personal data or on sets of personal data.

Data subject – the natural person whose personal data is processed.

Child – a natural person under the age of 18.

 

2. Data protection principles

We are committed to following these principles for the protection and processing of personal data:

• Processing is lawful, fair and transparent.
• Our processing activities have a lawful basis.
• We always consider your rights before processing personal data.
• We will provide you with information about the processing upon request.
• Processing is limited in purpose.
• Our processing activities match the purpose for which the personal data was collected.
• Processing is carried out with minimal data.
• We collect and process only the minimum amount of personal data required for any purpose.
• Processing is limited to a period of 10 years.
• We will not store personal data for longer than necessary or than required by other laws.
• We will do our best to ensure the accuracy of the data.
• We will do our best to ensure the integrity and confidentiality of the data.

 

3. Rights of data subjects

The data subject has the following rights:

Right to be informed – meaning you must know whether your personal data is being processed; what data is collected, where it is obtained from, and why and by whom it is processed.

Right of access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of the personal data collected about you.

Right to update/rectification – meaning you have the right to request the rectification or erasure of any of your personal data that is inaccurate or incomplete.

Right to erasure – meaning that in certain circumstances you can ask for your personal data to be erased from our records.

Right to restrict processing – meaning that where certain conditions apply, you have the right to restrict the processing of your personal data.

Right to object to processing – meaning that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.

Right to object to automated processing – meaning you have the right to object to automated processing, including profiling, and not to be subject to a decision based solely on automated processing. This right may be exercised whenever profiling produces an outcome that has legal effects concerning you or similarly significantly affects you.

Right to data portability – you have the right to obtain your personal data in a suitable format or, where possible, as a direct transfer from one processor to another.

Right to lodge a complaint – if we refuse your request under the Right of Access, we will give you the reason why. If you are not satisfied with the way your request was handled, please contact us.

Right to assistance from the supervisory authority – meaning you have the right to the assistance of a supervisory authority and the right to other legal remedies, such as claiming damages.

Right to withdraw consent – you have the right to withdraw any consent you have given to the processing of your personal data.

 

4. What personal data we collect

Through the contact and online order forms on the website’s pages.

This data is:

• Name;
• Phone;
• Email;
• Company;
• Delivery address.

 

5. How we use your personal data

We use your personal data for:

• managing commercial and contractual relationships;
• identifying customer needs and meeting them with tailored solutions, to the benefit of both customers and SC VIVALIV GO SRL.
• fulfilling an obligation under the law or a contract;
• the company’s internal reports and statistics

On the basis of entering into a contract or fulfilling contractual obligations, we will process your personal data for the following purposes:

• to identify you;
• to provide you with a service or to send/offer you a product;
• to communicate with you for sales or invoicing purposes;
• in the company’s internal reports and statistics

Based on your consent, we will process personal data, where applicable, for the following purposes:

• to send you newsletters and/or offers as part of various marketing campaigns;
• for other purposes for which we have asked for your consent;

We process your personal data to fulfill obligations arising from the law and/or to use your personal data for the options provided by law. We keep your billing information and other information collected about you for as long as necessary for accounting purposes or for other obligations arising from statutory deadlines, but no longer than 5 years.

Personal data will be processed until:

• customers fall outside the target group:
• they close their business
• we mutually agree that our collaboration is no longer valuable
• we will inform you of any further processing and purposes.

 

6. Who else has access to your personal data

We store the data in email/the email client and on servers located in Romania.

We will not disclose personal data to third parties or public institutions except where we are legally required to do so. We may disclose your personal data to third parties if you have given your consent or if there are other legal grounds for doing so.

7. How do we secure your data?

• We do our best to keep your personal data safe;
• We use secure protocols for communication and data transfer (such as HTTPS);
• We use anonymization and pseudonymization where appropriate;
• We monitor our systems for possible vulnerabilities and attacks;
• Even though we do everything in our power, we cannot guarantee the security of information.
• However, we are committed to notifying the competent authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist the authorities should any breaches occur;
• Restricted access with username and password;
• Limiting features that can export data, send mass emails, and so on;
• We have documentation in which the persons involved commit to making the necessary efforts to store and handle this data in complete safety.

 

Policy regarding minors

We do not knowingly intend to collect information from minors. We do not target minors as potential beneficiaries of our services.

8. Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track user behavior on the website and collect information about users. This is done to personalize and improve your experience with us.

A cookie is a text file stored on your computer. Cookies store information that is used to help websites work better. Only we can access the cookies created by our website. You can control cookies at browser level. Choosing to disable cookies may prevent you from using certain features.

We use cookies for the following purposes:

Necessary cookies – these cookies are required in order to use some important features of our website, such as logging in. These cookies do not collect personal information.

Functionality cookies – these cookies provide functionality that makes using our service more convenient and enables more personalized features. For example, they may remember your name and email address in comment forms, so you do not have to re-enter this information the next time you leave a comment in the blog section of the website.

Analytics cookies – these cookies are used to track the use and performance of our website and services.

You can remove the cookies stored on your computer through your browser settings. Alternatively, you can control certain third-party cookies by using a privacy-enhancing platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy, which you can review here. If you want to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

 

9. Supervisory Authority – Contact information

Website: https://vivaliv.ro/

Email: office@vivaliv.ro

Mobile: 0744 972 137; 0786 236 958

S.C. VIVALIV GO S.R.L., with its registered office in Voineşti Village, Voineşti Commune, Strada Principală No. 6, Office 3, 1st Floor, Iaşi County, unique registration code 47006425, fiscal attribute RO, Trade Register number J2022003959220